top of page
Q.1.   

FAQ

What's the best way to start the process to get my house cleaned?

To book an estimate you can go to the contact page, fill it out, once everything is completed i will be notified and get in contact to arrange a meet up. I like to meet all home owners and give an accurate estimate.

What areas do you cover?

We would love to help everyone! However we need to keep travel time to a minimum so we spend more time cleaning than traveling. We clean in Commack, East Northport,  Northport, Kings Park and Huntington.

Who provides all the  cleaning supplies?

We have everything we need in order to clean your home: Except a toilet brush, we hope that you have your own as we do not carry them. Some homes have different size trash bins. please leave them out if they are not the standard size.

Q.3.   

Do I have to be home when the cleaner comes?

It is entirely  up to you. If you would like to  meet the cleaners then you are welcome to. We understand a lot of people work from home and do our best to be quiet.  However the cleaners work best when no one is home so they use the vacuum without interrupting you.

Tell me something i should know

Clients swap, cancel, move there cleans due to family, work and life commitments. We totally understand this. Our team are also human and need flexibility.

Do you have a cancellation policy?

No. I will not charge you for moving or cancelling your clean. However if i see a pattern i will ask to see if you want to change your day or ask you to contact us when you are ready for a clean. 

​

©2024 by Refresh home cleaning. Proudly created with Wix.com

  • Facebook
  • Twitter
bottom of page